Helios Grand Hotel

[Skipper Justin]

It’s a comedy podcast….

 

[MomMom1169]

I am booked into Helios for the first part of my trip and got the AP rate. However my travel agent booked my AP into a package with Royal Pacific where we are going after that. Will they honor the AP rate, or can I pick it up at Helios even though its technically tied into a reservation 2 days later?

 

[MrBlonde]

I am booked into Helios for the first part of my trip and got the AP rate. However my travel agent booked my AP into a package with Royal Pacific where we are going after that. Will they honor the AP rate, or can I pick it up at Helios even though its technically tied into a reservation 2 days later?

Assuming the travel agent package is paid for in full, you should be able to pick up the AP as you normally would.

 

[MomMom1169]

Assuming the travel agent package is paid for in full, you should be able to pick up the AP as you normally would.

Well also I was told it needs to be activated…which wouldn’t happen until we left epic/helios 2 days later

 

[Patrokls]

Well also I was told it needs to be activated…which wouldn’t happen until we left epic/helios 2 days later

I picked up my AP at the Vacation Planning desk and went right over to the front desk at Aventura and checked in no problem.

 

[TheCodeMan95]

In the past I've shown the confirmation number for my AP purchase while checking in and that was fine.

I've never even been asked for it any other time lol